Building Trust In The Workplace

One of the more fun (because it's obvious) examples of the payoff of employee engagement is the number and scope of business awards a company can apply for – and win! – on the foundation of a productive workplace. Just look at the homepage of Top Small Workplace Gentle Giant Moving Co.'s new website.

Yesterday PrintingForLess.com (PFL), the Montana-based, online printing services firm of our Best Boss Andrew Field, announced that they won four 2010 Marketing Plus Awards from the National Association of Printing Leadership. PFL took home the gold for sales/lead generation and direct mail marketing, and also the silver and a merit award for direct mail marketing.

Even though building trust in the workplace is a journey, PFL is crossing the finish line of a race that started with working on improving how managers interact with employees, and soliciting and acting on everyone's feedback for creating efficiencies in service delivery. Field outlined his leadership approach that is paying dividends now in the form of these awards, which help with both employee and customer retention, at our annual conference back in 2006.

Congrats to PFL on their milestone here in their continuing quest to use progressive employee engagement practices to remain the #1 online commercial printing company!

For more on PFL, go here on our website and here on this blog.